Summary

Passionate and adaptable aspiring information technology professional with proven leadership success. Eager to contribute technical proficiency and collaborate in a dynamic team setting. Committed to continuous learning and development within a fast-paced environment. Ability to transfer complex challenges into user-friendly solutions.

Skills

• Microsoft Office Suite
• Analytical Problem Solving
• Operating Systems
• Customer Service
• Troubleshooting
• Detail-Oriented
• Communication
• Technical Aptitude
• Time Management

Education

B.B.A in Information Systems, Middle Tennessee State University, December 2023

Minor in Business Administration, 3.0 GPA

Relevant Coursework:

• The Dale Carnegie Course
• Object Oriented Programming with C#
• Database Design and Development
• Information Systems Analysis and Design
• Strategic Management
• Business Data Communications
• Advanced Web-Enabled Development
• Security Assurance for Information Systems

Leadership Activities

• Sigma Alpha Epsilon, Chapter President, 2019
• Interfraternity Council, Chapter Representative, 2018-2019
• Sigma Alpha Epsilon, Recruitment Chairman, 2018
• Sigma Alpha Epsilon, Alumni Chairman, 2018

Projects

SportsPro Technical Support Web Application

• Implemented view models for the incident manager and the add/edit pages.
• Streamlined data management by removing the need to store lists in the ViewBag.
• Redesigned website to enhance visual appeal and user experience, resulting in a more engaging and enjoyable user journey.

Work Experience

General Merchandise Expert - Target, Murfreesboro, TN (September 2023 – April 2024)

• Oversaw Brand of General Merchandise Departments including price and presentation.
• Provided highest level of customer service possible while working on a multitude of projects.
• Participated in the logistics process while maintaining location management for products.

E-commerce Warehouse Manager - The Ville Branding, Nashville, TN (August 2022 – July 2023)

• Lead all inventory management tasks between store and warehouse to ensure accurate data management.
• Updated multiple websites weekly to highlight new and trending products to increase online sales.
• Worked with other local business stakeholders to provide logistics for custom products.

Freight Flow Leader - Dick’s Sporting Goods, Franklin, TN (August 2016 – August 2022)

• Managed over a dozen full department and over a hundred sub-department merchandising resets.
• Worked with other managers to ensure scheduling accuracy that ensures proper store staffing.
• Worked with department leads to ensure accurate signage and pricing was displayed to increase sales.